UPDATE: All Alaska Airlines flights were grounded on July 15, 2023, due to a significant information technology outage. The Federal Aviation Administration (FAA) confirmed that the ground stop was implemented at the airline’s request shortly before 7 p.m. ET.
Alaska Airlines took to social media platform X to announce, “Alaska Airlines is experiencing an IT outage affecting operations.” They urged passengers, “If you’re scheduled to fly tonight, please check your flight status before heading to the airport.” This disruption affects not only Alaska Airlines flights but also those of its subsidiary, Horizon Air, which primarily serves the Pacific Northwest and Alaska.
The root cause of the issue remains unclear as the airline has not provided immediate details. This incident marks another IT challenge for Alaska Airlines, which faced similar outages in July and after a systems upgrade in April 2024.
As the fifth largest US airline, Alaska Airlines carries approximately 44 million passengers annually to 120 destinations across five countries. The impact of this outage is significant, affecting thousands of travelers and raising concerns about operational reliability.
Passengers are advised to remain updated on their flight statuses and check for notifications from the airline. This developing situation is being closely monitored, and further updates are expected as Alaska Airlines works to resolve the outage.
Stay tuned for more developments on this urgent situation as it unfolds.
