UPDATE: Pennsylvania utilities have pledged not to disconnect low-income customers this month, providing relief amidst the ongoing federal government shutdown that has delayed the opening of the Low Income Home Energy Assistance Program (LIHEAP). This urgent decision comes as many Pennsylvanians face rising utility bills and rely on assistance to keep their homes heated during the winter.
Starting November 1, households eligible for LIHEAP will not face service termination due to non-payment, as confirmed by the Pennsylvania Public Utility Commission (PUC). The winter moratorium on shutoffs begins December 1, but without LIHEAP, many families were at risk of losing essential utility services.
The PUC’s announcement on Monday highlights the commitment of Pennsylvania’s major electric and natural gas utilities to protect vulnerable customers. “Ongoing conversations with major utilities have made clear that LIHEAP-eligible households will not face service termination during this critical period,” the commission stated.
Governor Josh Shapiro and the PUC have urged utility companies to proactively reach out to customers who may be affected. “Pennsylvania’s electric and gas utilities are stepping up to help,” said PUC Commissioner Ralph Yanora. “Affected consumers can and should work with their utility providers to ensure that their family remains connected to essential services.”
This year, the LIHEAP budget is estimated at $219 million, which is expected to assist 368,000 households with benefits ranging from $200 to $1,000 per customer. The program also provides crisis grants of $25 to $1,000 to help families avoid losing heating, buy fuel, or repair broken heating appliances.
Despite this positive development, some low-income households remain at risk. In a statement, Elizabeth Marx, executive director of the Pennsylvania Utility Law Project, cautioned that families relying on deliverable fuels like oil and propane are still vulnerable. “We urge all home energy providers to take similar actions this month to help ensure all Pennsylvanians are safe and warm in their homes this winter,” she said.
The PUC reports a significant rise in utility terminations this year, with a staggering 18% increase during the first nine months compared to previous years. As the winter months approach, the urgent need for support is more critical than ever.
Customers unable to access relief through their utility providers are encouraged to contact the PUC’s Bureau of Consumer Services at 1-800-692-7380 for assistance and information on available options.
This crucial initiative underscores the commitment of Pennsylvania’s utilities to prevent hardship as winter sets in, ensuring that families can stay warm and connected during these challenging times.
