UPDATE: Residents of New Norq in Yerevan are facing a severe water crisis, prompting them to threaten immediate action against Veolia Water. As of July 17, 2023, over 100 apartment buildings on Vilnius Street have been without reliable water supply for nearly a month.
Residents expressed their frustration in an interview with photojournalist Gagik Shamshyan, stating, “For almost a month, we have been deprived of water due to Veolia Water’s inadequate service.” They report that their calls to the company have gone largely unanswered, with initial responses turning into silence.
“Initially, we received assurance from Veolia that they were aware of the issue,” one resident explained. “But after ten days, they claimed that water was being supplied regularly. Now, they don’t even answer our calls; we feel ignored.”
The ongoing water shortage has left families and individuals struggling to meet basic needs, raising urgent questions about public service accountability in the 21st century. The residents are demanding immediate resolution and have threatened to escalate their protests if their needs are not addressed.
Authorities have yet to respond to these claims or outline any steps to restore water services. The situation is evolving quickly, and residents are prepared to take drastic measures to ensure their voices are heard.
As the crisis continues, the residents of New Norq are urging others to join their cause. “This is not just about us; it’s about basic human rights,” they stated. The call for action is echoing throughout the community, with many feeling that the lack of response from Veolia Water is unacceptable.
Residents are encouraged to stay tuned for updates as the situation develops. The urgency of this crisis highlights the need for immediate intervention and support from local authorities.
This alarming situation raises critical questions about public utilities and their responsibilities to citizens. Stakeholders and officials must respond promptly to avoid further escalation of dissatisfaction among the affected residents.
