UPDATE: Genshin Impact players will lose access to the game on PlayStation 4 as HoYoverse confirms it will end support for the platform. This urgent announcement reveals that the PS4 edition will be completely delisted from the PlayStation Network starting on September 9, 2025, just over two years away.
In a blog post published on July 5, 2025, HoYoverse stated that ongoing updates for Genshin Impact will cease on April 8, 2026. Players who already have the game downloaded on their PS4 can continue to play until this date, but they will not receive any further updates, rendering the game unplayable after the support ends.
This decision stems from the PS4’s inability to handle the game’s future updates due to “hardware performance and platform application size” limitations. “We will be discontinuing support and updates for Genshin Impact on PS4 in future versions,” HoYoverse stated. In contrast, the PS5 edition will continue to operate normally and remains unaffected by this delisting.
Players are being urged to transition to PS5 or other platforms as soon as possible. Those who download Genshin Impact on PS4 before it is delisted will still have access until April 8, 2026, allowing them a grace period to migrate to a new console or platform.
Interestingly, players can continue to purchase in-game currency and items on PS4 until the end of support, highlighting the ongoing microtransaction opportunities despite the impending delisting.
For those looking to transfer their accounts, HoYoverse has provided a simple guide to link Genshin Impact accounts to other platforms, ensuring that players do not lose their purchases. Steps include accessing the “Paimon Menu,” navigating to “Settings,” and using the “User Center” to link an email or generate a QR code for account transfer.
The gaming community has reacted with concern over this abrupt change. Many players argue that Genshin Impact runs adequately on the PS4, questioning HoYoverse’s rationale regarding hardware limitations. With the PS4 version now facing delisting, speculation is rife about the potential for a version on Nintendo Switch, especially given the performance issues cited.
This announcement is significant not just for dedicated Genshin Impact fans but for the broader gaming community as it raises questions about support for older consoles and the future of cross-platform gaming. As the deadline approaches, players are encouraged to act swiftly to ensure they do not lose access to their accounts and investments.
Stay tuned for more updates as HoYoverse rolls out further details on this transition.
