The City of Sacramento has made noteworthy strides in managing homelessness, according to a recent report from the City’s Incident Management Team (IMT). Covering the period from November 10 to November 16, 2023, the report reveals that the city received 544 calls to its 311 customer service line, leading to the initiation of 2,096 cases. This figure reflects the complexity of the situation, as multiple cases can arise from a single call, demonstrating the ongoing demand for support.
During this week, Sacramento successfully closed 2,466 cases, indicating progress in resolving issues or achieving compliance with local regulations. The Department of Community Response’s outreach staff played a vital role, enrolling 74 individuals into databases that connect them with local shelters and essential resources. Furthermore, 17 people found housing at the City’s Roseville Road campus and the Outreach and Engagement Center (OEC) as of the report published on November 18.
Challenges Persist in Housing Capacity
Despite these achievements, challenges remain, particularly regarding housing capacity. As noted in the report, the Roseville Road campus had no available Pallet homes or trailers, while the OEC had only two spaces open. City-funded shelters reported an average of 13 available openings, highlighting the ongoing struggle to provide adequate housing solutions for the homeless population.
The impact of homelessness on Sacramento’s urban environment is also significant. In response, the IMT carried out a waste removal operation that resulted in the disposal of 50,140 pounds of trash during the reporting period. This effort underscores the city’s commitment to maintaining a clean and safe environment while addressing the needs of its homeless residents.
Sacramento’s dedication to transparency in tackling the homelessness crisis is evident through a public data dashboard. This resource allows residents to track the weekly progress of the IMT since September 2023, showcasing cumulative figures related to outreach, compliance, and cleanup efforts.
As the city continues to navigate this complex issue, the recent report reflects both progress made and challenges that lie ahead in the pursuit of effective solutions for homelessness.






































